Responsible Gambling

  1. Heapsowins
  2. Responsible Gambling

Gambling should always be an enjoyable leisure activity. We are committed to promoting safe and responsible gambling practices, and to providing clear information about the support resources available to players in Australia and internationally.

Recognising Problem Gambling

Problem gambling can affect anyone, regardless of income, background, or experience. Common warning signs include:

  • Spending more money or time gambling than intended
  • Chasing losses by placing larger bets
  • Gambling to relieve stress, anxiety, or boredom
  • Neglecting family, work, or financial responsibilities due to gambling
  • Borrowing money or selling possessions to fund gambling
  • Feeling restless or irritable when not gambling

If any of these signs apply to you, please seek help immediately using the resources listed below.

Responsible Gambling Tools

Licensed gambling operators offer a range of tools to help you stay in control:

  • Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
  • Loss Limits: Cap the amount you can lose in a defined period.
  • Session Time Limits: Restrict how long you can play in a single session.
  • Reality Checks: Receive regular pop-up notifications showing your session duration and net position.
  • Self-Exclusion: Voluntarily block yourself from accessing a specific operator's platform for a set period or indefinitely.
  • Cool-Off Periods: Take a short break (24 hours, 7 days, or 30 days) without full self-exclusion.

Free Support Services (Australia)

OrganisationContactAvailability
Gambling Help Onlinegamblinghelponline.org.au / 1800 858 85824/7, free
Gamblers Anonymousgamblersanonymous.orgRegular meetings
Gambling Therapygamblingtherapy.orgOnline support
BeGambleAwarebegambleaware.orgOnline resources
GamCaregamcare.org.ukHelpline & chat

Under 18s

Gambling is strictly for adults aged 18 and over. Keep your account credentials private and consider installing parental control software if children have access to your device. Tools like Gamban can block gambling sites across all devices.

Our Commitment

This website does not target minors, does not promote gambling as a means of resolving financial difficulties, and encourages all players to set strict budgets before depositing. Gambling should never be viewed as a primary source of income.